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Payment methods

Methods accepted:

  • Money order
  • Personal cheque (UK only)
  • Bank wire transfer (UK, USA & EU)
  • COD for certain high value items London aread ONLY
  • Paypal accepted (Only for members that have a verified account and have confirmed address with Paypal - No exceptions)
  • UK cheques must be allowed 5 - 7 days to clear prior to shipment
  • International cheques are NOT accepted
  • Credit cards & Debit cards only accepted trough Paypal.com, conditions applied

Shipping :

World wide & international shipping :

  • Fedex (mandatory when international orders paid with Paypal - for non UK buyers)
  • Royal Mail International signed for (Only Bank transfer)
  • Parcelforce

UK shipping:

  • Royal Mail Special delivery
  • Royal Mail Recorded delivery
  • Free shipping for items over £1500 within the UK ONLY.

Please request quotes for Fedex & Parcelforce for international shipments.

All deliveries are made using the Royal Mail's 'Special Delivery' service.
Each watch travels through a secure network which is separate from the regular post. The progress of this delivery is monitored at every stage via a bar-code tracking system.
Accordingly, the Royal Mail guarantee that your item will arrive between 8.30am and 13.00pm on the next working day. All our deliveries are insured against loss or damage, up to a maximum value of £2500.00.
Additional insurance is buyers responsibility.

Fedex does not insure watches and jewelery for more then $500, but the item is trackable online 24 / 7.
Please contact us for price quotes. Additional insurance is buyers responsibility.

Delivery :

When Shipped:
Depends on payment method, items will normally be shipped 1-3 days after payment has cleared.

Shipping Frequency:
Items will only be shipped Monday to Thursday for the UK, to avoid storeage at Royal Mail over the week end.

International shippings:
Buyer is responsible for all shipping costs & customs costs, Planet4watches does not what laws that apply around the world regarding these issues, Planet4watches/SwissWatchesUk can only advice on past experience, but this must only be taken as advisory information. The international buyer is responsable to be informed about what charged may apply when recieving an order.

Refunds & returns :

Refunds allowed:
Only if items are diffrent then described.
Items are SOLD AS IS ,with warranty on timekeeping issues.

Buyer is responsable to have read and understood the description of the item prior to making a purchase, and if any questions or doubt shall contact Planet4Watches.com by e-mail (planet4watches@aol.com)  or phone - 07865075633

Condition of returnable items:
As Recieved

Timing of Return:
Planet4Watches.com must be contacted 1.st day of reciept. Only accepted if items are not as described in the description or on the photo's.

Planet4Watches.com must be contacted prior to returning any items, and must be authorised for return.

Restocking fees:
10 % to 20 % of items value.


Disputes:
In case of the unfortunate case of an dispute between buyer and seller, we support Squaretrade mediation (supported by Ebay). This is an objective third party, that will mediate between buyer and seller, and will help resolve any disputes.They will be able to give an objective suggestion to resolve disputes, please check their website for more information.